Contact
Contact Us
We are a small workshop and we answer our own messages. Send us a note and a real person will reply — usually within [24–48] hours, [Monday to Saturday].
Reach Us Directly
- Email: info@rbbladesgoods.com — best for order questions, returns and custom builds
- Hours: [Mon–Sat, 9:00 AM – 6:00 PM PKT]
- Address: United State
Before You Write
A lot of questions are already answered here — it may be faster than waiting on a reply:
Custom & Wholesale
Want a knife built to your own spec, your initials on the blade, or bulk pricing for your shop? Email [EMAIL] with the details and we will come back with a price and a timeline.
Send Us a Message
Use the form below and include your order number if your question is about an existing order — it helps us answer you in one reply instead of three.
hello@rbbladesgoods.com
Within 24 hours, every day
Send Us A Message
Questions about a custom order? Send us a message and we'll reply within 24 hours.
Frequently Asked Questions
How long does a custom order take?
Custom builds take 2–4 weeks depending on the work involved. In-stock pieces ship within 2–4 business days.
Do you ship worldwide?
Yes. We ship worldwide with tracked express shipping. Import duties are the buyer's responsibility.
Can I request a custom design?
Absolutely. Send us your blade shape, steel preference, handle material and sheath details and we'll quote you.
What is your return policy?
30 days on stock items in unused condition. Custom pieces are made to order and are non-returnable unless faulty.